Testimonials

Below you will find what some of our customers say about our dealership. 

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  • "My experience was extremely positive. I have been away from motorcycle riding for several decades and wanted to get back into riding. After conducting research online about the various models that interested me, I decided on the Triumph Bonneville T100. I visited Hermy's and worked with salesperson Lee Junge. Lee took the time to explain the various features of the bike and also showed me the differences between theT100, T120 and Street Twin which also fit the sort of bike I was looking for. Not only did he explain the very obvious differences such as engine size and seat height but he took the time to point out the little things that are not mentioned online or in the sales brochures, an example being the dropped foot pegs on the Bonneville versus the straight foot pegs on the Street Twin. I ultimately decided on a left over 2017 T100 Black. When it came to pricing, there was no games, tricks or hidden fees, just straight forward numbers. I had done all the research before hand and knew what type of numbers I was going to be dealing with on the price. Lee beat even my best expectations. Since I have been away from riding for so long, I needed to gear up. Again Lee was very helpful and knowledgeable, taking the time to explain the differences between the different types of helmets and other gear which helped me make an informed decision. I did not expect the experience to be so smooth since my only point of reference was new car buying which is the worst. I would recommend Hermy's to anyone. Also I can't forget to mention the rest of the staff that I dealt with. Everyone was friendly and helpful."

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    Kyle Teter - Sinking Spring, PA
  • "The worst cycle shop and motorcycle I have dealt with in my 25 plus year history of riding bikes. Facility is dishonest from day one on date of purchase having me sign a form for BMW that indicated the bike had more miles on it than it did to receive a discount as a demo bike. Service on a 4000 mile bike stumped the service department with inability to diagnose a modern bike with electronics! Remarkable and incompetent. Moreover; they performed oil change and new tires on a bike that did not run and they could not get to run or even begin to describe what the next steps and costs would be. Simply a dishonest shop, from day one, don't waste your time or money. I doubt they will post this, which is more proof of their lack of integrity. Oh-well, that is why BMW has a customer care line and the internet has Yelp. Get real Hermy's you are fraudsters and know nothing of customer service, and apparently, modern motorcycle electronics. Anyone that does oil changes and new tires on a bike they cannot get to start, is simply padding their pockets. Hey one question, did you check oil change done properly without restarting the bike? No! I guess you have some unknown liability with that issue. Can't wait to spread this story."

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    Anonymous - Hellertown, PA
  • "I bought a used 2009 R1200GS this past Saturday. Nick Walser was very helpful and made the purchase very easy. He didn't put any pressure on me and never made me feel like he was rushing me. He let me go on a test ride and told me to take my time and go as far as I want. They cleaned and detailed the bike and it looks great. The parts department and clothing department were very helpful and accommodating . Usually after a big purchase I end up feeling like I got taken in some way. Not this time. I wouldn't hesitate to recommend Hermys and Nick to anybody looking for a bike. Thanks Nick and Hermys!"

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    Chris Solowsky - Budd Lake, NJ
  • "After years of window shopping at Hermy's, my son and I purchased a starter bike for him. Every person I've communicated with there has always been open and kind to say the least. Bob Lilley helped us with our recent transaction, and we were so pleased with the whole process. New rider or veteran, they have a bike for you! Can't say enough about our positive experience with this dealership. Highly recommend. Stop by - take a demo ride, you won't be disappointed!"

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    Paul Gantz - Fogelsville, PA
  • "I bought my first BMW in 2010 and have always had the service work done at Hermy's ( the only exception is when I'm on the road touring the USA ) ,I also purchased a new 2014 RT in Nov. 2014 and plan on ordering a 2018 RT from Bob Lilly at Hermy's in the near future. I wouldn't go anywhere else for service or purchase , hands down the best dealer on the East coast."

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    Bob Haines - Jersey Shore, PA
  • "Recently purchased a 2017 R1200RT at Hermy's. The color I wanted was not in stock, but Hermy's found it at another dealer still crated....picked it up and prepped it within the week. Special thanks to Sales Rep Lee Junge for keeping me informed at every step of the way. Hermy's understands "customer service" and really makes an effort to earn your business. I first went to Hermy's because of their reputation for sales and service, and it was nice to find that that this reputation is, in fact, well deserved."

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    Dan Elwood
  • "I was unhappy after my Triumph Thunderbird Storm was serviced previously at another dealership, When I went to Hermys, everyone was very knowlegable and really pleasant to talk to. When they finished working on my bike, and when I rode it home, I was so happy with the work that they did that I cannot see going to any other dealership. When you find a place that's really good you really need to stick with them! This is where I will do my business from now on!"

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    Albert Pavone
  • "I would like to thank the staff at Hermy's for there professional service and knowledge. I had purchased a 2017 BMW 1200 GS from a different dealer and heard of Hermy's after the fact. When speaking with a friend I decided to contact Hermy's to discuss after market lights and they recommended a set of Clear Water lights, which by the way are outstanding. While having Hermy's install my lights I then realized I made a big mistake by not purchasing my bike from them. There is something to be said about a dealer who treats you better than the one you purchased a bike from. They went over my bike with more detail and answered all questions with no attitude. They even offered to loan me a bike to ride some where for breakfast but I enjoyed speaking with the staff so much that the two hours went by quickly. In the future I will be dealing with Hermy's for all my BMW needs even though the distance is further distance."

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    Kelly Stroble
  • "I just bought my first bike, a Triumph Street Twin, from Hermy's and I couldn't happier. The staff there was amazing, especially Bob Lilley, with helping me through the process without ever pressuring me. It felt great to purchase a vehicle without a salesperson breathing down my neck. He answered the questions I had, left me to check the bike out, asked if I wanted to test ride it, asked how the test ride went, all without presurring me to buy it. Which I did anyway. On the way home a turn signal light went out on the rear. I called Bob the next day and instead of asking me to ride the almost 2 hours back to the shop to get it replaced he said he would just send it in the mail. That's great customer service, I plan on going to Hermy's for all my motorcycle needs. Thanks again to Hermy's and Bob, I love the bike!"

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    Gary King
  • "I had been in about a year ago for work on my R1200GS. While waiting, I talked to Lee about a possible move to a F800GS Adventure. I figures he had forgotten about me, when several weeks ago, I got a phone call. "I've got the perfect bike for you coming in.". We talked, and made arrangements for a look see and test drive. I rode my 1200 in and rode home on a low mileage 2015 F800GS Adventure. I love the bike. In a few weeks I have over 1200 miles on it. Lee was a pleasure to work with. First, that he remembered to call me. He answered all my questions, and we worked out a deal that was satisfactory. The bike, and Hermy's are GREAT! I will recommend Hermy's, and Lee Junge highly to anyone looking for a bike. They've always given me great service, and now, a great bike. I live over 200 miles away, but it's worth the trip. Plus, I love to ride. Thank you, Hermy's, and Lee!"

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    Rick Jolly
  • "Been a Hermy's customer for years. If they don't stock a part for my BMW motorcycle, nobody does."

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    Marc Merrit
  • "This is an outstanding spot for purchasing a used (or new) bike, and getting the gear to keep the ride safe and enjoyable. I travel past three "local" shops to get to Hermy's whenever I can. Excellent customer service and highly ...MoreThis is an outstanding spot for purchasing a used (or new) bike, and getting the gear to keep the ride safe and enjoyable. I travel past three "local" shops to get to Hermy's whenever I can. Excellent customer service and highly knowledgable staff to address any questions. There inventory is amazing. I'll be buying my next bike here too."

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    Dave Ramage
  • "Be sure to sign up for their emails, come visit an open house. Great food and friends Enjoy the day riding. They also have great deals on MC parts and toys!"

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    Frank Blart
  • "I always get the best service at Hermy's, the staff there are awesome and super helpful. This has to be the best BMW / Triumph dealership on the planet! Many Thanks!"

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    Ed Rolko
  • "I never buy anything from dealers. Ever. Hermy's isn't like a dealer, it's more like a club you're invited to join. No pressure. No BS. "Here's the bike. Here's a fair price. You want to take it now? Not sure? Okay, have some free coffee while you think about it." Easy. Fun. Highly recommend."

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    Dwight Varnes
  • "Great prices and great people. One of the few dealers that have earned my money and loyalty."

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    Chris Bauerle
  • "Just bought my second bike from Hermy's. Had an R1100, moved to an RT. Both times the salesman was great, paperwork was a breeze, and return trip for inspections have also been great. They're into it!"

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    Mike Loomis
  • "Bought three bikes there. Have had another two serviced there. Top notch all the way every day."

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    Lee Hetrick
  • "I have a local Triumph dealer here in Florida. Getting parts, even for basic maintenance, is always a problem and has taken weeks sometimes. I thought I'd give Hermys a try. Site was easy to use and parts ordered Monday, arrived Thursday. Impressive! I'd still be waiting if I'd ordered locally. I have a new favorite parts source. Thanks!"

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    Zimmerframe Racing . - FL
  • "Excellent service. I needed a major job on my front forks and Hermes was lucky enough to get a used fork that saved me $400. Bob Nash and Ed Keller kept me informed every step of the way and I also decided to get my valves adjusted on my 2000 Triumph Legend TT. They did a lot of work at a reasonable fair price and i would highly recommend this dealership. I drove up from Doylestown and used their loaner bike for two weeks, a great Triumph 1050 Tiger!."

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    Leonard Schechtman - Doylestown, PA
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